What Happened to Customer Service?
Wednesday, June 27th, 2007When did America decide to do away with customer service? Sometimes it takes a genius to get a real live person on the phone. This frustrates consumers everywhere. Automated calls, robots or machines have took over. An automated call is a phone call in which a machine generated voice or robot that answers and handles the call. The worst part about an automated call is the first part. (more…)







